Terms & Conditions
Last updated: March 2026
These terms and conditions govern your use of the services provided by Armlab BV. By using our services, you agree to these terms.
Services
Armlab BV provides IT services and consulting as described on our website and in individual service agreements. Service scope, pricing, and terms are specified in the applicable service agreement or order confirmation.
Subscriptions and Billing
Cloud license subscriptions are billed monthly per user. Prices are exclusive of VAT unless stated otherwise. Subscriptions renew automatically unless cancelled with 30 days notice before the renewal date. Seat count changes take effect on the next billing cycle.
Client Obligations
You are responsible for providing accurate account information, maintaining the security of your credentials, using the services in compliance with applicable laws, and promptly reporting any security incidents.
Limitation of Liability
Armlab BV's liability is limited to the fees paid for the affected service in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages. This limitation does not apply to damages caused by willful misconduct or gross negligence.
Termination
Either party may terminate a service agreement with 30 days written notice. Upon termination, we will assist with data migration for a reasonable period. Armlab BV may suspend services immediately in case of non-payment or breach of these terms.
Governing Law
These terms are governed by Belgian law. Any disputes will be submitted to the courts of Tongeren, Belgium.